Privacy Policy (A2P Compliant)
Last Updated: January 14, 2026
Introduction
Southern Acres Property Management (“Southern Acres,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, submit forms, schedule services, or opt into SMS and email communications, including appointment reminders, service updates, and marketing messages.
By using our website or services, or by opting into our communications, you agree to this Privacy Policy and our Terms and Conditions.
Information We Collect
Contact Information
We may collect personal information such as your name, email address, phone number, and mailing address when you submit a form, request information, schedule services, or otherwise provide it to us.
Communications Data
If you opt in to receive SMS or email communications, we collect and maintain records of your consent, opt-in, opt-out, and messaging preferences.
Usage and Device Information
We may use cookies, pixels, and analytics tools to collect information about how you interact with our website, including IP address, browser type, pages visited, and interaction data.
Service and Appointment Information
If you request property management services, schedule consultations, or communicate with us, we may collect information related to those interactions.
How We Use Your Information
We use your information to:
- Provide requested services and customer support
- Communicate about appointments, services, and inquiries
- Send SMS and email messages you have explicitly consented to receive
- Improve website performance, marketing, and user experience
- Maintain records of consent and opt-out requests
- Protect our business, users, and systems, including fraud prevention and security monitoring
Cookies and Tracking Technologies
We use cookies and similar technologies to personalize your experience and analyze website usage. You can manage cookie preferences through your browser settings. Disabling cookies may limit certain website functionality.
How We Share Your Information
We do not sell your personal information. We do not share mobile phone numbers, SMS opt-in data, or consent information with third parties or affiliates for marketing or promotional purposes.
We may share information only in the following limited circumstances:
Service Providers
We may share information with trusted third-party vendors that assist us in operating our business, such as SMS and email platforms, scheduling tools, CRM systems, and analytics providers. These providers may only use information as necessary to perform services on our behalf.
Legal and Safety Requirements
We may disclose information if required by law or to protect the rights, safety, or security of Southern Acres Property Management, our users, or others.
Business Transfers
If Southern Acres Property Management is involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction. Any successor will be required to comply with this Privacy Policy.
Third-Party Sharing (A2P Required Disclosure)
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors providing support services (such as customer service or messaging delivery) is permitted. All other use cases exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
SMS and Email Opt-In
Users may opt in to receive SMS and email communications from Southern Acres Property Management by submitting a form on our website, scheduling services, requesting information, or otherwise providing their contact information and explicitly agreeing to receive communications. Opt-in may include checking a consent box, submitting a form with clear disclosure, or initiating contact via phone, text message, or email. We do not send SMS or marketing messages without prior explicit consent.
Your Choices
SMS Opt-Out
You may opt out of SMS messages at any time by replying STOP to any message. After you opt out, you will receive a confirmation message and no further SMS messages unless you opt back in.
Email Opt-Out
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in the email.
Access, Correction, and Deletion
You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable laws.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Children’s Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
Contact Us
If you have questions about this Privacy Policy, please contact:
Southern Acres Property Management
Address: 8033 North Carolina Hwy 150 E, Terrell, NC 28682
Phone: 704-741-1740
Email: dylan@southernacresnc.com